The staff is always the best & they try hard to make your vacation hassle free. The pink shell has a naturalist on staff. His name is Ranger Rob, & he is the BEST! We took a kayak tour with him & also went on his nature hike. It was a great way to break up the day a bit & see some of the local wildlife. We were lucky enough to spot a Sea Turtle, Nurse Shark, Dolphin, & Manatee on the kayak tour. We will be back for sure.
Pink Shell is Fabulous for families. The resort is right on the beach and it is kept pristine. The staff is efficient, courteous, and helpful. The kayak tour with the naturalist, Range Rob was amazing and he is a great teacher and a lot of fun. The room was modern, clean and well designed. There are pools for infant/toddler, families, and adults only. All are clean and there are plenty of deck chairs and umbrellas.
The customer service here is excellent as well as dining outside near gorgeous views of the ocean.
This resort is lovely. Its a great size and very clean. We just got back from 4 nights there and while the weather was not in our favor, the stay was very nice. Our suite was very clean. We brought sanitizing products, but felt confident in the cleanliness. The staff is really friendly from valet, to cleaning staff and dining staff. It was not too busy for us. The breakfast had plenty to choose from and the poolside bar and grill was well priced for food and drinks. I searched for a vacation spot for a while and really felt the resort fee went to good use here. We will be coming back.
Stayed at Pink Shell many times, best stay yet. All staff is making an extra effort to be pleasant and accommodating. Big “thumbs up” to the staff and management at Rae’s restaurant. We will be back…soon.